This place is pretty awesome! We had a great room with a balcony offering a nice city view. The amenities were on point, and the parking was well-handled, even with our loaded car. Really enjoyed the restaurant menu too!

The rooftop pool was a refreshing escape after a long day exploring Veracruz.

The staff were unfriendly and unhelpful, with only two team members showing any sign of hospitality. I encountered significant issues during check-in as the early arrival I arranged wasn’t acknowledged, and there was an unexpected charge.

Consider using the valet service for parking. the staff may accommodate requests based on vehicle type.

A cozy stay by the city

The rooftop pool was a refreshing escape after a long day exploring Veracruz. Clean and modern, the room offered great amenities, and the staff’s efforts were noticeable.

The shabu-shabu at the restaurant was an absolute delight! If you're looking for vibrant local eats, don't miss Tres99 just a stone's throw away. The staff made an effort to be pleasant and accommodating, even allowing us to park securely with our heavy car.

Minor hiccup, we found cockroaches near the pool and our room. Plus, the hotel was being remodeled, so our balcony space was temporarily lost—could've done without that distraction!

Our stay was primarily for a short transit, and while the hotel had its ups and downs, there were certainly some highlights. I enjoyed the great room space and the accessibility to nearby eateries and shops as well as the solid room service. However, we did discover some cleanliness issues, particularly in the room where we found some unwanted guests. Overall, there’s potential here, especially if maintenance is improved.

a) Large, clean room
b) Nice view
c) Modern amenities
d) Good location for dining

a) Glass bathroom doors
b) Small gym
c) Some cleanliness issues
d) Pool often crowded

rooftop pool, city view, flexible check in/out times

The parking ramp was a challenge for heavier vehicles!!! The glass bathroom doors provided no privacy, causing awkward moments!!! Despite being modern, the gym felt disappointingly small!!! More attention needed on cleanliness!!!

The amenities were impressive, particularly enjoying Moroccan pancakes from the restaurant. The room offered ample space and a pleasant city view, though the glass bathroom doors posed significant privacy concerns, making it awkward when sharing the space. Additionally, the pool area was often crowded with staff during my visit, and the gym’s size was quite limited for fitness enthusiasts.

Recommend it for business travelers

The rooftop pool was amazing, especially after a long day dealing with situations. I was really impressed with how the staff went out of their way to make sure everything was working properly, like checking the jacuzzi temp while I was relaxing there.

It wasn’t exactly inexpensive but the amenities were bearable.

four points was fantastic for our honeymoon! the amenities were top-notch, and we enjoyed some lovely city views from our room. the rooftop pool was a great spot to unwind after a day of exploring.

the gym was disappointingly small.

Great Wi-Fi and efficient in-room breakfast, but glass bathroom doors are awkward.

A Modern Gem with Unique Amenities!

Enjoyed our spacious room with stunning city views! The hotel opened recently, so everything felt fresh. Don't miss the nearby Parroquia for a delightful dining experience. Be mindful of the glass bathroom doors for privacy! Overall, great spot for a comfortable stay.